FXellence is a platform dedicated to providing fast, easy, and secure international business payments. We support payments to over 100 countries and in 30+ currencies, offering competitive exchange rates and low fees.

To send money internationally, create an account on our platform. Once registered, choose the currency, destination country, enter the recipient’s details, and complete the payment using our secure system.

We support 33 different currencies, including major ones like USD, EUR, AUD, CAD, and more. For a full list, please visit our Currencies page.

Our fees start from just £1. The exact fee depends on the currencies being converted and the destination country. When creating a payment, we clearly show the available options so you can choose the method and fee that suits you best. For more information on our fees, please see our Pricing page.

An IBAN (International Bank Account Number) is a standard international numbering system for bank accounts. Use our IBAN Checker tool to validate and verify an IBAN format..

FXellence provides real-time, live exchange rates at the moment you request a quote. This ensures you get the most up-to-date rate available. For more information on our rates, please see our; Pricing page.

Most payments are processed and sent on the same day. However, the exact time may vary depending on the destination country and the banking systems involved.

Yes, your money is safe with us. Our platform is designed with robust security measures to ensure your transactions are secure and your data is protected. We also protect customer funds through Safeguarding

Yes, you can track your transfer through your FXellence account. We provide updates on the status of your payment until it reaches the recipient. The level of tracking available will depend on how the payment has been sent.

If you need assistance, you can contact our customer support team through the Contact Us page on our website. We are here to help with any questions or issues you may have.

The minimum and maximum transfer amounts depend on the currency and destination country. For specific limits, please refer to our Transfer Limits page

Yes, you can cancel a transfer if it has not yet been processed. If a transfer has already been processed, it may be possible to attempt to recall the payment. To cancel a transfer, please Contact customer support.

If you encounter any issues with your transfer, please contact our customer support team through the Contact Us page. We are here to assist you with any problems you may face..

No, FXellence is committed to transparency. All fees are clearly displayed before you confirm your transfer. There are no hidden fees. For more information on our fees, please see our Pricing page.

Yes, FXellence offers business accounts designed to meet the needs of companies making international payments.

Not at the moment. However, we will be adding the capability for individuals in the future. If you’d like to be added to the waiting list, please drop us a message through our contact page.

FXellence uses advanced security measures, including encryption and two-factor authentication, to protect your data and transactions.

If your transfer is returned by the recipient’s bank, FXellence will refund your account. However, the amount returned may be less any fees deducted by intermediary banks involved in the transaction.